Reliability Isn't Set-and-Forget
On the surface, everything looks fine — workbooks open, subscriptions and extracts run, and users stay happy. But over time, Tableau changes.
External systems evolve. The environment drifts.
Deferred updates, shifting dependencies, and subtle behavior changes quietly build friction until something unexpected breaks.
By the time those issues surface, they're already urgent.

Three Steps to Reliable Analytics
1.
Assess Together
2.
Stabilize & Streamline
3.
Operate with Confidence
Our Commitments to You

Operate with Confidence,
Every Day
With a Tableau environment that is actively and attentively managed, you finally get to lead without firefighting.
- Your analytics environment becomes invisibly reliable — dashboards load consistently, updates happen smoothly, and you never worry about whether the system will be there when your team needs it.
- You transform from firefighter to strategic leader. Instead of scrambling to fix issues, you're enabling insights for leadership, knowing your platform won't let you down.
- Your organization gains competitive advantage through consistent access to insights. Business decisions happen faster because people trust the platform is always available.
- Most importantly, you sleep well at night. No more unexpected late nights dealing with server issues. No more anxiety about patches or updates. Your environment runs like a well-oiled machine while you focus on what matters most — turning data into business value.
What our clients are saying...

Steph Kennedy, Sr. Application and Business Intelligence Analyst at RoadSafe Traffic, Inc.
When I have a question, a member of HPT will respond within an hour. We are confident in our data and visualization infrastructure again. Peace of mind is what we have!
We maintained our own Tableau Server for years, and it was a constant source of anxiety and interruption. We host multiple sites for our clients, and spent countless hours on maintenance, troubleshooting and resolving issues. We could do it, but it wasn't a sustainable use of our time and energy.
Everything became smoother the moment the HPT team took over, and we knew we'd never go back to managing it ourselves after their first major upgrade of our environment. We used to plan entire weekends for upgrades like this, but HPT's team had everything scoped, backed up, tested, and completed ahead of schedule — with zero downtime.
Now, our server is stable, secure, and professionally managed — without the late nights or anxiety. They've given us back time, energy, and focus. More than that, we now have a trusted partnership we can bring to our clients with total confidence.

Heather Ditillo at Boulder Insight
Before working with HPT, we didn't have the technical skills or the bandwidth to reliably manage our Tableau Server environment. The manual maintenance felt confusing and arduous.
Now, with HPT at the helm, I have complete confidence that any and all errors we come across are a quick fix away. HPT's wealth of experience shines through — it never feels like we're wading into unfamiliar territory. That's very reassuring when data is so critical to our organization.
Working with HPT has meant there's one less thing to worry about, and it also means we have a partner that cares about our success as a business. There have been many times where we've received recommendations outside of just Tableau maintenance that we've gone on to implement.


